- 1. Mac Files Tips
- 2. Mac Software
- 3. Mac Storage Tips
- 4. Mac Troubleshooting
- 5. Mac OS
by Anna SherryUpdated on 2020-03-12 / Update for Mac OS
Apple’s Mac is pretty popular among several users due to its advanced functionality and performance. MacOS Catalina is the latest update which aims at enhancing the user’s experience by upgrading the existing features and fixing several bugs. This new upgrade has also brought about several enhancements in the Mail function used on Mac systems as well. Several people upgraded their Mac system to MacOS Catalina to enjoy the advanced features.
Share thisIn order for you to upgrade to Mojave with a clean installation of macOS, You need to create a bootable macOS Mojave USB drive. Step by step for mac to create bootable disk mojave windows 7. You can then use an External drive or the secondary volume (USB) to install the macOS using it as a startup disk.The command-line installation of macOS would come as savvy mainly for the system administrators.
Oct 15, 2019 DragThing is written using the 32-bit Carbon APIs that Apple have now removed in macOS 10.15 Catalina. It will no longer run if you update to Catalina, and there are no plans to make a new version.
However, once done, they experienced several Mail problems in Catalina. Mac system users got very disappointed with these constant problems in using Mail. If you are one among them, you no longer need to worry about it. We bring you the best ways in which you can fix the Mail problems on MacOS Catalina with little effort.
Part 1: Have You Run into Mail Problems in Catalina?
- Apr 08, 2020 The new supplemental update includes a few bug fixes, including resolving a problem with FaceTime calls that was also patched in the iOS 13.4.1 and iPadOS 13.4.1 updates.The full release notes accompanying the MacOS Catalina 10.15.4 Supplemental Update are available further below.
- In 2019, we’re welcoming Catalina, the 10.15 version of macOS named after Catalina island in California. Apparently, it’s hot. The operating system boasts a whole lot of new macOS features like Sidecar, iOS apps porting, and major Photos update. To try the features right away, you can install Catalina from the Software Update tab.
Before we move on to look into each of the methods in which the Mail problems in Catalina can be fixed, let’s see the most common Mail problems reported by Catalina users.
- Mail crashed immediately after the MacOS Catalina update.
- Apple Mail Search is not functioning properly in Catalina.
- After Catalina upgrade several mails have been lost.
- Text body is not missing after the Catalina upgrade.
- The messages on Mail are not loading after updating to Catalina.
- Mail stuck in outbox in Catalina.
- Mailboxes are missing from the Mail application after Catalina upgrade.
- Data in trash can be retrieved to view after the Catalina upgrade.
- Junk emails which were moved into inbox have disappeared after Catalina update.
- Mails are not getting deleted in Catalina.
- VIP Mails are not working on Catalina.
Part 2: Easy Ways to Fix Mail Problems in Catalina
If you are facing any of the Mail problems listed above, you can make use of the following methods to fix the Mail app on your Catalina upgraded Mac system.
Method 1: Restart Your Mac and Open Mail Again
The best way to fix any kind of technical issues on Mac, you can try restarting it in the following way.
You can press the power button on your Mac and click the restart button when prompted, or select the Apple key and then click on Restart option or you can press the keys Control+Command+Eject.
![Catalina Update For Mac Problems Catalina Update For Mac Problems](/uploads/1/2/6/5/126568244/605194450.jpg)
After doing this, open the Mail app and check if the problem persists.
Method 2: Hold Down the Shift Key While Clicking Mail
Certain keys on your Mac system seem to solve several problems on your Mac. When you face the issue of the mail app not working properly on your Mac after the Catalina upgrade, you can try holding down the Shift key while clicking on the Mail app. After doing this check if the Mail app is functioning normally again.
Method 3: Safe Mode to Fix Mail Problems in Catalina
Another way to troubleshoot common Mail problems in Catalina is by rebooting it in Safe Mode. you can do this in the following way.
Press the Shift key on your Mac and hold it while your Mac boots. Once you see the Apple logo and a progress bar on the screen, you can let go of the Shift key.
Open the Mail app now and check if the issue persists. If the issue still persists, the problem may be with the Gmail account which you are using on the Mail app. You can turn off the Gmail account from System Preferences and check if the Mail app functions normally or not.
Method 4: Test in Another User Account on Mac
The issue may be with your email ID and not the Mac system at all. You can check this by adding another user’s email ID or any other email ID in the system and check if the Mail problem persists with this. You can do this by following the method given below.
- Step 1: From the Mail app on Mac, click on “Mail” and select “Add Account” from the drop down menu.
- Step 2: Select the mail service provider and click on “Continue”.
- Step 3: Key in the name, email address and password and click on “Sign In”.
After the account has been added, check the functioning of the Mail app when used for this account.
Method 5: Rebuild Mailboxes in Mail on Mac
When there are too many emails on the Mail app, it gets bloated and starts giving issues. To fix this, you can rebuild the mailboxes in the following way.
- Step 1: Launch the Mail app, select any one of the mailboxes you wish to rebuild and click on the menu of Mailbox.
- Step 2: From the pane’s bottom, select “Rebuild” option.
- Step 3: Repeat this process for each of your mailboxes.
The entire process may take anywhere from a few minutes to several hours for completion depending upon the amount of emails in the mailbox.
Method 6: Using Finder to Remove Mail Folder
If there is too much space occupied by the attachments in your Mac’s Mail app, even then the problems like these may occur in the Mail app. In order to delete or remove the Mail downloads folder, you can follow the steps given below.
- Step 1: From the Finder window, key in “Mail Downloads” in the search bar and hit the Enter key.
- Step 2: Open this folder and select all the folders you wish to delete and click on “Delete”.
This will clear up space in your mailbox in the Mail app and the app may start functioning normally again.
Part 3: Complicated Ways to Fix Mail Problems in Catalina
The above methods were the easy ways in which you could solve the Mail problems on your Mac after the Catalina upgrade. If in case the problem has still not been solved, you can try out the below complicated ways to fix the issue.
Method 1: Quit Mail and Operate Commands
You can quit Mail app and operate a few commands in order to regain the normal functionality of the Mail app on your MacOS Catalina system. You can do this in the following way.
- Step 1: From “Finder”, go to “Folder” and copy & paste the following command.~/Library/Containers/com.apple.mail
- Step 2: Highlight the entire content of this folder.
- Step 3: After this, right-click and select 'New Folder with Selection'. But, do not move the new folder from this current location. You can then close the Finder window.
Restart your Mac and test the functioning of Mail app.
Method 2: Open Terminal.app to Fix
- Step 1: Quit Mail.app
- Step 2: Open Terminal.app
- 1.Stop and Flush Indexation: sudo mdutil -i off -E /
- 2.Verify the status: sudo mdutil -s /
- 3.Restart it: sudo mdutil -i on /
- 4.Verify the status again: sudo mdutil -s /
- Step 3:Clear the Mail.app indexes. From the Finder > Goto Menu > Go to folder: '~/Library/Mail/V7/MailData'. Or you can From the Terminal.app: 'open ~/Library/Mail/V7/MailData' , then trash and empty the Trash. (They will be rebuild after relaunching Mail.app)
- Step 4: Restart your Mac. Re-open Mail.app.
Part 4: If You Lose Mail After Catalina Update, How to Fix?
One of the major problems which you may face in the Mail app of Mac is that you may be losing the mails after the update. It is even possible that you lose a few mails after trying out the above methods to fix the Mail app. In such scenarios Tenorshare-UltData Mac Data Recovery comes to the rescue. This is an excellent tool through which you can recover any kind of lost of deleted data from your Mac system easily. You can use this tool in the following way to retrieve the lost of deleted emails from the Mail app.
![Catalina Catalina](/uploads/1/2/6/5/126568244/652716352.jpg)
Step 1 After downloading and installing the tool, launch it on your system and select a particular location on your system like the system hard drive and then click on “Scan”.
Step 2 From the options on the left, choose the relevant option and preview the emails which you wish to recover and click on “Recover” after making the selection.
Step 3 Select the location where you want the emails to be saved.
The recovered emails will then get restored in just three simple steps.
Conclusion
After the Catalina MacOS upgrade several people have reported issues in their system’s Mail app. The above detailed solutions to fix any kind of Mail issues can be helpful in such a scenario. In case the problem you are facing is of lost or deleted emails from Mail app, Tenorshare-UltData Mac Data Recovery is the best tool to retrieve the emails in minimum time with minimum effort and hence this tool is highly recommended.
Apple recently released the latest version of its Mac operating system. macOS Catalina will introduce a number of new features to your Mac. This article explains how you can upgrade to macOS Catalina. This article also teaches you how to fix the most common macOS Catalina problems.
Before upgrading
1. Installing macOS Catalina may take many hours. Make sure you’re connected to a power source if you are using a notebook computer.
2. Not all models can support Catalina. Is your Mac compatible? You can install Catalina on the following Mac models.
The macOS Catalina compatible Macs:
- MacBook (2015 or later)
- MacBook Air (2012 or later)
- MacBook Pro (2012 or later)
- Mac mini (2012 or later)
- iMac (2012 or later)
- iMac Pro (all models)
- Mac Pro (2013 or later)
You can check your version by going to the Apple menu > About This Mac. If your Mac is not compatible, the installer will let you know.
3. Back up your Mac. This is important, the upgrade may not go as planned. And many things can go wrong. You can use Time Machine.
4. Make sure that your Mac has at least 12.5GB free space. If you do not have ample room, make room. You can check your available storage by going to Apple menu > About This Mac, then click Storage. You can click the Manage button to open Storage Management. If you need more space, you may want to delete old and unused apps, empty Trash, compress large files, etc. This will also speed up your Mac.
5. You can install Catalina if your computer is currently running OS X Mavericks or later. You can learn your macOS name by going to Apple menu > About This Mac.
Upgrade
1. To upgrade from macOS Mojave:
- On your Mac, go to Apple menu > System Preferences, then click Software Update.
To upgrade from other macOS versions (Mavericks or later):
Catalina Update For Mac Problems 2017
- Go to the Mac App Store and download Catalina.
2. Click Upgrade Now. Your Mac will start downloading the macOS Catalina software. Depending on your Internet connection, it may take several hours.
3. Once the download is done, the macOS Catalina installer will open. The installer says “to set up the installation of macOS Catalina, click Continue. Click Continue:
4. The next screen will ask you to agree to the software terms. Click Agree.
5. The next window will ask you where. e.g., Machintosh HD, you want to install this upgrade. Click Install. You may have to enter your Admin password.
6. Installation will start. When it is done, you will need to click Restart to restart your computer.
When your computer restart, just follow the onscreen instructions and you will be done.
Common Catalina Problems
The Request Timed Out
This error occurs because of poor Internet connections. Please make sure that you have a reliable Internet connection. And then retry again.
This problem may also occur because of the fact that a lot of people are trying to download macOS Catalina at the same time. Just wait and try again later.
Not Enough Free Space
The macOS Catalina installation may also fail if you do not have enough storage space available on your Mac. If you are having this problem, you may get an error message saying “macOS could not be installed on your computer. There is not enough free space on Macintosh HD to install. Quit the installer to restart your computer and try again.”
As stated above, you need at least 12.5 GB free space available on your Mac. This article explains how you can free up hard disk space on your Mac.
Installation Stuck: Setting Up Your Mac…
Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off and then turn your Mac back on. Your Mac should start up normally.
If that does not solve, please see this article.
Stuck on Screen Time set up
Press the power or Touch ID button for up to 10 seconds until your Mac powers off and then restart your Mac.
Spotlight, Mail Search is not working
Try rebuilding the Spotlight index. Go to Apple menu > System Preferences, then click Spotlight. Now click Privacy and add folders or disks that you want to index and exit Preferences. See also: Spotlight not working?
Other Catalina problems:
- “helpermcp” will damage your computer. You should move it to the Bin.
You can also always contact Apple support.